Privacy Policy

Last Updated: [Insert Date]

At Whirlpool Sales Store (“we,” “us,” or “our”), operating through KitchenGearOffers.com, we value your privacy as much as you value premium kitchen appliances. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our global clientele of design-conscious home chefs and space-savvy urbanites.

1. Information We Collect

We collect information that helps us provide secure transactions and personalized service for your kitchen upgrades:

• Personal Identification Information: Name, email address, shipping address, and phone number when you place an order.
• Payment Information: Credit card details processed through our PCI-DSS compliant systems (we do not store full payment details).
• Transaction Details: Information about the appliances you purchase, including microwaves, range hoods, refrigerators, and other small appliances.
• Technical Data: IP address, browser type, device information, and cookies to enhance your shopping experience.
• Communication Records: Correspondence with our Ottawa-based support team.

2. How We Use Your Information

Your information helps us provide the premium service our international customers expect:

• Process your orders for kitchen appliances and calculate efficient shipping methods
• Provide secure payment processing with Visa, MasterCard, JCB, or PayPal
• Send order confirmations and real-time tracking updates from our Ottawa fulfillment center
• Improve our website and product offerings for design-conscious home chefs
• Prevent fraud and enhance security with our 256-bit SSL encryption
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We treat your data with the same care we apply to our premium appliances:

• Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers under strict confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.
• International Transfers: As we serve customers from Toronto to Tokyo (excluding some Asian regions), data may be transferred globally with appropriate safeguards.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same diligence as our 440 CFM range hoods protect your air quality:

• Industry-standard 256-bit SSL encryption for all transactions
• PCI-DSS compliant payment processing
• Strict no-storage policy for sensitive payment data
• Real-time fraud monitoring systems
• Secure servers with limited access

While we implement robust security measures, no internet transmission is 100% secure. We encourage you to protect your account credentials.

5. Your Rights and Choices

You have control over your personal information:

• Access and Update: Review and edit your account information through our website
• Data Portability: Request a copy of your personal data in a structured format
• Deletion: Request deletion of your personal information, subject to legal requirements
• Marketing Preferences: Opt-out of promotional communications
• Cookie Controls: Manage cookies through your browser settings (see Section 6)

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience:

• Essential Cookies: Required for secure checkout and payment processing
• Performance Cookies: Help us improve our website functionality
• Analytics Cookies: Understand how customers navigate our appliance selections
• Advertising Cookies: Show relevant offers for kitchen upgrades (you may opt-out)

Most browsers allow you to control cookies through their settings. Note that disabling cookies may affect website functionality.

7. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes and update the “Last Updated” date.

8. Contact Us